REFUND & RETURN POLICY
Return & Refund Policy
At Printmint Studio, customer satisfaction is important to us. Since all products are made to order, please review our policy carefully before making a purchase.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery.
To process your request, please provide:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once reviewed and approved, we will provide a replacement or refund at no additional cost.
Non-Returnable Items
Because our products are custom-made and produced specifically for each order, we do not accept returns or exchanges for:
- Buyer’s remorse
- Incorrect size selection
- Color preferences
- Change of mind
- Orders placed with incorrect shipping information provided by the customer
Please carefully review sizing charts and order details before completing your purchase.
Lost Packages
If a package is confirmed lost in transit by the carrier, we will work with you to provide a replacement or appropriate resolution.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider and financial institution.
Contact Information
For all return and refund requests, please contact: